No, you cannot return a mattress to Costco after 2 years.
Costco has a generous return policy, but there are limits depending on the product. For mattresses, they typically allow returns within 90 days of purchase. After that period, returns are not accepted.
If you bought your mattress more than two years ago, it falls outside of their return window. This is true regardless of the condition of the mattress.
Costco encourages customers to try their mattresses within the trial period to ensure satisfaction. They recommend giving a mattress at least 30 days before deciding to return it, as it can take time to adjust to a new sleeping surface.
If you’re facing issues with your mattress, consider checking if it’s covered under any warranty from the manufacturer. Most mattresses come with a warranty that might cover defects or issues beyond Costco’s return policy.
For future purchases, always keep in mind the return window for specific items, especially mattresses, to avoid disappointment later on.
Can I return a used mattress to Costco?
No, Costco does not accept returns for used mattresses after the specified return period, which is typically 90 days.
What should I do if my mattress is defective?
If your mattress is defective, check the manufacturer’s warranty. You may be able to file a claim directly with them for repairs or replacements.
How long do I have to return a mattress to Costco?
You generally have 90 days from the purchase date to return a mattress to Costco.
What if I bought my mattress online?
The same return policy applies. You must initiate the return within 90 days, whether the mattress was purchased in-store or online.
Can I exchange my mattress instead of returning it?